Terms and Conditions

These terms govern your access to and use of the Sunrise Slots Casino website, your player account, the games, promotions, cashier services, and any related features we make available (together, the platform services). Sunrise Slots Casino is the operator of the platform.

By visiting, registering, depositing, playing, or otherwise using the platform services, you agree to follow these conditions of use and any related policy pages referenced below. The goal of this page is to set clear expectations around how the site works, what we provide, and what we ask of you as a player.

If you do not agree with these service terms, please do not create an account or use the platform.

Eligibility - who can use Sunrise Slots Casino

Sunrise Slots Casino is intended for adults only. You must be at least 21 years old and meet the legal gambling age requirement that applies where you are physically located.

It is your responsibility to make sure that online gambling is legal in your jurisdiction and that you are allowed to use online casino services. We may restrict or refuse access in certain countries, states, provinces, or regions, and we may change where we offer services over time.

Getting set up - account registration rules that keep things fair

To register, you must provide accurate, current information (including your name, date of birth, address, email, and any other details requested during sign-up). You agree to keep your account information updated, especially if it affects verification or payments.

Key expectations:

• Your account must be registered in your own legal name.
• You may only maintain the number of accounts we permit. Multiple accounts created to gain an advantage (including bonus eligibility) are not allowed.
• You must not register on behalf of someone else or allow anyone to use your identity.

We may refuse an application or close an account where registration information is incomplete, misleading, or appears to be used to bypass platform rules.

Verification checks (KYC) - confirming identity, age, and payment ownership

To protect players and the platform, Sunrise Slots Casino may request verification at any time. This can include confirming your identity, age, address, and that the payment method you use belongs to you.

Verification may involve requesting documents or information such as:

• A government-issued photo ID
• Proof of address
• Proof of payment method ownership or source of funds (where appropriate)
• Additional information to meet responsible gaming, fraud prevention, and regulatory requirements

If verification is incomplete or cannot be confirmed, we may restrict gameplay, pause withdrawals, or limit account functions until the review is finished.

Account security - your login, your responsibility

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you personally authorized it.

Your player account is personal. You may not share, transfer, sell, or assign it to anyone, and you may not use the platform on behalf of another person. If you believe your account has been accessed without your permission, contact support immediately.

Payments, withdrawals, and account balances - what to expect

Sunrise Slots Casino offers various deposit and withdrawal options, including Visa, MasterCard, American Express, Discover, bank transfer and bank wire transfer, and select cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Dogecoin (DOGE), Ripple (XRP), and Bitcoin Cash (BCH). Availability can vary based on your location, device, banking rules, network conditions, and internal risk checks.

Important points to understand:

• Minimums, maximums, and processing times can differ by method and may change.
• Before approving withdrawals, we may review account activity and request verification documents.
• We may apply reasonable checks to prevent fraud, chargeback abuse, or unauthorized transactions.
• Fees may apply in some circumstances (for example, where payment providers charge fees or where account activity requires additional processing), and any applicable fees will be explained during the process or by support when relevant.

Your balance may include cash funds and bonus funds. If a bonus is active, separate bonus rules may affect how winnings are counted, converted, or withdrawn.

Bonus rules that matter - promotions, wagering, and offer limits

From time to time, Sunrise Slots Casino may offer deposit bonuses, free chips, free spins, cashback, or other promotions. Each offer can include its own bonus terms, and those promotion-specific rules apply alongside these site terms.

Common promotion conditions may include:

• Eligibility requirements and location restrictions
• Minimum deposit requirements
• Wagering requirements
• Time limits to claim or complete wagering
• Game restrictions and contribution differences by game type
• Maximum conversion rules (where applicable) or other withdrawal conditions tied to the offer

Welcome offer example: 200% up to $1,000 (code required)

The standard welcome deposit match is 200% up to $1,000 with promo code SUN200, with a $30 minimum deposit and 30x wagering. Wagering typically applies on eligible games such as slots and keno, as stated in the promotion details at the time you claim.

Monthly club offer example: 250% match (code required)

Sunrise Club may offer a 250% deposit match with promo code CLUB250. This offer is generally tied to monthly timing and may include a free chip amount based on total claims. Details can vary and should be checked when redeeming.

General bonus policy notes

• Most deposit bonuses are sticky by default , meaning the bonus amount is not cashable and may be removed from winnings when you request a withdrawal, depending on the offer’s rules.
• Bonuses cannot be combined or accumulated unless an offer clearly states otherwise.
• Contributions can differ by game. Slots, keno, bonus bingo, and scratch cards typically contribute 100% toward wagering, while other games may contribute at reduced rates or not at all if restricted.
• For certain promotions, you may need a cash balance of $5 or less to claim non-deposit offers.
• If we reasonably suspect bonus abuse or manipulation, we may refuse the bonus and review related transactions and withdrawals.

Because promotions can change, always read the specific promotion details presented in your cashier or promotion area before you opt in.

Games and access - availability can change

We aim to provide reliable access to games and services, but availability may vary due to location, device compatibility, scheduled maintenance, software updates, third-party outages, or technical issues.

Some games, features, payment methods, or promotions may be added, removed, suspended, or limited at any time. This may include restrictions based on jurisdiction, responsible gaming requirements, or provider availability. Sunrise Slots Casino uses Real Time Gaming software, and some service behavior may depend on provider updates and supported devices.

Fair play standards - behavior we don’t allow

Sunrise Slots Casino is designed for personal entertainment. You agree to use the platform lawfully and in line with these account rules.

Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or using false or misleading information
• Collusion with other players or coordinated play intended to exploit promotions or game mechanics
• Chargeback abuse or intentionally reversing deposits after gameplay
• Bonus abuse, including using multiple accounts or tactics designed to bypass eligibility or wagering conditions
• Attempting to manipulate games, results, random number generators, or platform systems
• Using unauthorized software, scripts, bots, automation tools, or methods that disrupt normal play
• Sharing accounts or allowing others to play through your account

If you are unsure whether a strategy or tool is allowed, contact support before using it.

When we may restrict service - account limits, holds, and closures

We may take reasonable action to protect players and the platform if we believe these service terms have been breached or if required checks are incomplete. Actions may include:

• Limiting access to specific games or promotions
• Withholding or canceling bonus funds and promotional benefits connected to misuse
• Placing withdrawals or transactions on hold while an account review is completed
• Suspending or closing an account in cases of verified rule violations, fraud risk, or misuse

We aim to apply these measures in a balanced way and based on the information available during review.

Errors and technical issues - how mistakes are handled

From time to time, system problems can occur, including game malfunctions, interrupted sessions, communication failures, display errors, incorrect bonus crediting, or incorrect balances caused by technical issues.

If an obvious error occurs, Sunrise Slots Casino may correct it and adjust the account outcome in a fair and reasonable way. This can include reversing incorrectly credited funds, recalculating balances, or voiding bets that were clearly affected by a malfunction, where appropriate.

Responsible gaming - keeping play under control

Gambling should be treated as entertainment, not a way to make money. If play stops being enjoyable or feels hard to control, consider taking a break and using support tools.

We encourage players to review our responsible gaming resources and options on the Responsible Gaming page, which may include limits or self-exclusion tools where available.

Our content and brand - intellectual property basics

The website, brand elements, text, design, graphics, software components, and other original materials on the platform are owned by Sunrise Slots Casino or used under license. You may not copy, reproduce, republish, distribute, or commercially exploit any site content without prior written permission, except for normal personal use of the platform services.

Third-party services - games, payments, and external providers

Some parts of the platform services depend on third-party providers, including game software, payment processors, and technical infrastructure partners. These services may have their own operational limits, availability constraints, and service interruptions outside our direct control.

Where external services are involved, we will still aim to assist you through support channels, but certain delays or limitations may be provider-related.

Liability limits - realistic boundaries

We work to provide a stable, secure platform, but we are not responsible for losses or damages caused by circumstances outside reasonable control or not caused by our direct failure to act responsibly. This may include:

• Internet outages, device issues, or unsupported browsers
• Delays or failures caused by third-party providers (including payment networks)
• Player errors, misuse of the account, or sharing login details
• Events such as maintenance, system interruptions, or force majeure circumstances

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

“As available” service - no guarantees of uninterrupted access

The website, games, and platform services are provided on an “as is” and “as available” basis. While we aim for dependable operation, we cannot guarantee uninterrupted access, constant availability, or error-free performance at all times.

Updates to these service terms

We may update these conditions of use from time to time to reflect operational changes, security improvements, new features, or legal and compliance needs. The latest version posted on the website will apply from the date it is published, unless we state otherwise.

We recommend reviewing this page periodically so you stay informed about current platform rules.

Related policies you may need to read

These service terms work alongside other site policies and pages, which may include:

• Privacy Policy
• Cookie Policy
• Bonus terms shown within each promotion and cashier redemption flow
• AML and KYC-related policies where applicable to your account activity

If a promotion includes specific bonus terms that differ from general statements on this page, the promotion terms apply for that offer.

Need help - how to contact Sunrise Slots Casino

If you have questions about these service terms, your account, verification, payments, or promotions, contact our support team using the official channel:

• Email: support@sunrisecasinos.com

Using Sunrise Slots Casino means playing under a clear set of platform rules designed to protect players and keep the service consistent. By continuing to access the site and use your account, you confirm your acceptance of the current terms and your responsibility to follow them.